Shipping
Shipping Policy
This page explains processing, delivery, and tracking in a store-specific format. For help with this page, contact Support@tundrabox.shop.
Information covering delivery area
For purchases made through this website, our store applies the following guidance on delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free. Questions about this section may be sent to Support@tundrabox.shop.
What customers should know about delivery issues
This delivery issues section covers orders and visits through this website. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins. Questions about this section may be sent to Support@tundrabox.shop.
Our approach to delivery area
The following delivery area guidance applies to purchases from our store. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, our store also pays the return shipping cost and provides a prepaid label or equivalent free arrangement. Questions about this section may be sent to Support@tundrabox.shop.
What customers should know about returns after delivery
For customers using this website, this section explains returns after delivery. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@tundrabox.shop or 203-702-7033. We will work with the carrier and provide an appropriate resolution under our Refund Policy. Questions about this section may be sent to Support@tundrabox.shop.
Store guidance on tracking and addresses
This tracking and addresses section covers orders and visits through this website. Orders placed before 5:00 PM (store local time) enter the same-business-day processing queue when operationally possible. Customers remain responsible for taxes required by applicable law. Questions about this section may be sent to Support@tundrabox.shop.
Details about processing and transit
For purchases made through this website, our store applies the following guidance on processing and transit. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays. Questions about this section may be sent to Support@tundrabox.shop.
Merchant Information
Store name: YETI
Email: Support@tundrabox.shop
Phone: 203-702-7033
Physical address: 9 Wilfred Rd, Manchester, Connecticut, 06040, United States